Terms of service

Last updated: 8th September 2025

OVERVIEW

Welcome to Cam Createz Ltd (“we”, “us”, “our”). Cam Createz operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Cam Createz is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when you use the Services. Please read carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or purchasing through our Services, you agree to be bound by these Terms and our [Privacy Policy LINK]. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

You represent that you are at least the age of majority in your place of residence. You may be asked to provide certain details (email, billing, payment, shipping). You are responsible for ensuring these are accurate and current, and for maintaining the security of your account.

SECTION 2 – OUR PRODUCTS

  • Most products are 1-of-1, hand-painted or handmade artworks. No two pieces are identical, and small variations are part of the creative process, not defects.

  • Colours and finishes may look different on your screen due to device settings.

  • All descriptions and pricing are subject to change without notice.

  • We may discontinue or limit sales of any product at our discretion.

SECTION 3 – ORDERS

  • By placing an order, you make an offer to purchase. Orders are only confirmed once payment is processed and we issue confirmation.

  • Due to the bespoke nature of customs, all sales are final. Please review your order carefully before checkout.

  • We reserve the right to decline, cancel, or limit any order. If changes occur, we will attempt to notify you via the contact details provided.

SECTION 4 – PRICES AND BILLING

  • Prices are listed in GBP (£) unless stated otherwise.

  • Posted prices do not include taxes, shipping, handling, customs or import charges.

  • You agree to provide accurate and current billing and payment details.

  • We may change prices, promotions, or discounts without notice.

SECTION 5 – SHIPPING AND DELIVERY

  • Shipping rates and timelines are outlined in our Shipping Policy

  • Delivery estimates are provided by couriers and are not guaranteed.

  • Risk of loss passes to you once items are handed to the courier.

  • International customers are responsible for any customs duties, taxes, or fees.

SECTION 6 – RETURNS & REFUNDS

  • Because items are custom and handmade, all sales are final.

  • Refunds or exchanges are only provided if:

    1. The wrong item was shipped, or

    2. The item arrives damaged due to packaging failure.

  • If an error is on our part, we will resolve it at no additional cost.

SECTION 7 – USE OF PRODUCTS

  • All footwear is prepared for durability but should be considered wearable art.

  • Heavy wear, misuse, or extreme conditions may affect longevity.

  • We are not liable for damage resulting from improper care or misuse.

SECTION 8 – INTELLECTUAL PROPERTY

All artwork, designs, photography, and content remain the property of Cam Createz Ltd. You may not reproduce, distribute, or resell without prior written permission.

SECTION 9 – FEEDBACK

If you submit ideas, feedback, or reviews, you grant us a license to use them in any medium for promotional or operational purposes.

SECTION 10 – ERRORS AND INACCURACIES

Occasionally, product or service information may contain errors, omissions, or inaccuracies (including pricing, descriptions, or availability). We reserve the right to correct and update without prior notice.

SECTION 11 – PROHIBITED USES

You agree not to misuse the Services, including (but not limited to): unlawful activity, infringement of IP rights, harassment, fraud, malware transmission, scraping, spamming, or attempts to circumvent security.

SECTION 12 – TERMINATION

We may suspend or terminate access to the Services at any time if you breach these Terms. You will remain liable for all amounts due up to the termination date.

SECTION 13 – DISCLAIMER OF WARRANTIES

Except as expressly stated, all Services and products are provided “as is” and “as available,” without any warranties (express or implied).

SECTION 14 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Cam Createz Ltd shall not be liable for any indirect, incidental, special, or consequential damages (including loss of profits, data, or savings). Liability is limited to the purchase price of the item.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Cam Createz Ltd, Shopify, and affiliates against claims or demands resulting from your breach of these Terms, your misuse of Services, or your violation of laws or third-party rights.

SECTION 16 – GOVERNING LAW

These Terms are governed by the laws of England and Wales. Any disputes shall be handled in UK courts.

SECTION 17 – CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

SECTION 18 – CONTACT INFORMATION

Questions about these Terms can be sent to:

Cam Createz Ltd
Email: cam@camcreatez.com
Company Number: 15292257