contact form
faq's
once you submit the request form, cam will review your idea and get back to you with confirmation, pricing, and any extra details needed.
once everything is agreed, your spot will be secured with payment and cam will begin work on your piece.
most custom projects take up to 15 working days to complete before shipping, depending on the complexity.
if you need something sooner, please mention it in your request; rush orders may be available for an additional fee.
in most cases, cam can source the base shoes or item for you (included in the price).
if you already own the item and would like it customised, just mention this in your request form.
pricing varies depending on the design and level of detail. typical pricing tiers are:
- £300–£500
- £500–£1000
- £1000–£5000
once cam knows more about your request, he’ll give you a quote within those ranges.
yes! for new concepts, cam usually provides a rough mock-up or sketch so you can see the layout before painting begins.
mock-up fees are £20.
because all commissions are 1-of-1 hand-painted or handmade pieces, all sales are final.
refunds are only issued if the wrong item is sent or damage occurs due to packaging failure.
yes! cam ships worldwide using tracked and signed services.
please note that international customers are responsible for any customs duties or import taxes.
shipping within the uk starts at £6 and is free on orders over £200.
international shipping varies by region, starting from £15 for europe and £30 for usa, canada, and the rest of the world.
full details are in the shipping policy.
you’ll receive an email with tracking information once your order is dispatched.
custom shoes and items are prepared for durability, but should be treated as wearable art. avoid heavy wear, soaking, or harsh cleaning products.
for footwear, a light wipe with a damp cloth is best.
no, cam does not copy other customisers’ designs.
however, you’re welcome to send reference images and inspiration, and he’ll create something original for you.
most major debit and credit cards, paypal, and shopify’s secure checkout options are accepted.
yes! cam has worked on campaigns and collaborations with global brands.
if you’d like to discuss a brand project, please get in touch via email at cam@camcreatez.com
yes; alongside commissions, pre-made artwork and products are occasionally available in the store.
these ship the next working day.
all items are packaged securely, but if something arrives damaged in transit, please email cam within 48 hours of delivery with photos, and he’ll look into it for you.